Shipping policy

Shipping Policy

NorthRiff products are made to order and fulfilled by third-party print-on-demand providers.

Processing and delivery

Production begins after your order is accepted and sent to fulfillment.

Delivery times shown on our website or at checkout are estimates only and are not guaranteed. Actual delivery can vary based on production time, product availability, destination, carrier performance, weather, and other factors outside our control.

For our current Canada launch, do not rely on any delivery promise shorter than the estimate shown for the specific product/order.

Shipping charges

Shipping charges, including any free-shipping eligibility, are shown at checkout before you complete your purchase.

Shipping address

Customers are responsible for entering a complete and accurate shipping address.

If an order is delayed, returned, or requires reshipping because the address provided was incorrect or incomplete, additional shipping charges may apply.

Tracking

When tracking information is available, it will be provided through your order confirmation or shipping notification.

Lost or delayed packages

If your package has not arrived after the estimated delivery window, contact us at trending.merch2026@gmail.com with your order number.

We will investigate with the fulfillment provider or carrier and determine the appropriate next step.

Damaged, defective, misprinted, or incorrect items

Please contact us as soon as possible and within 30 days of delivery. Include your order number, a description of the issue, and clear photos where applicable.

Eligible claims will be handled according to our Return & Refund Policy.

International shipping

NorthRiff is currently launching for customers in Canada only. International shipping may be added later.

Contact

Questions about shipping can be sent to:

NorthRiff
Email: trending.merch2026@gmail.com